0

Change the status of a deceased relative (my aunt Thea Thätz passed away 8.7.17)

Thomas Seehack nee Guehlcke

July 22, 2017 19:14

None

Follow

My aunt passed away and I couldn't change her status to deceased.

Thomas Seehack

1 comment

• 0
  
  Bjørn P. Brox July 22, 2017 21:28

  She was a Geni user herself (invited, but not active), so you have to ask Geni to close her account first. Just go to her profile and select Report / Deceased in the actions menu on her profile. Within a day or two you will get a response from customer support.