I uploaded my family tree to Geni about 10 years ago. Now there are a bunch of profiles that I created but can no longer access, unless I upgrade to Pro. The family members have not changed their profile or set it to private. I'm trying to contact Geni directly but I have to... upgrade to Pro to do so. I used to have a Pro account. But I refuse to pay such an expensive fee for a site that is frustratingly slow and buggy.
Date
Votes
1 comment
-
Arthur Rosenfield Michael Lewis created a family tree.
My name is Arthur Rosenfield. My Email address is Arthur@CityEntree.com
I tried to Logon. Was unable to get a password assigned.
Your system created a NEW account for Arthur.Rosenfield@RAGNY.com. This is not my correct personal email address. I need to use Arthur@CityEntree.com.
When I use "forgot your password", it sends and email to the correct email address, but the link does not offer a way to create a new password. Just goes back to the beginning of the loop.
Please send instructions to me at Arthur@CityEntree.com.
Please sign in to leave a comment.