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I cannot add anyone to my tree!!!

I am new to Geni.  I do not use Facebook.  When I click on the node for myself to add a relative, the whole tree goes gray and I cannot enter anything.  I did manage to enter one person, but cannot add to the tree.  I don't get the yellow arrows or anything.  So . . . how do I made the Geni node stay active so I can add people to the tree???

please e-mail me with a successful protocol to use!  Thank you.

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