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Surname missing from one person in drop-down list in search of my tree

Kenneth Paul Norkin

January 09, 2023 15:36

Answered

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I'm experiencing a display issue with one profile in my tree. It's my grandmother Golda Teitelbaum (born Zisman). https://www.geni.com/people/Golda-Teitelbaum/6000000009949007312

When I enter her name in the search box to search names in my tree, only her first name displays. Her married and birth surnames are entered correctly at her profile. I have deleted and re-entered them. I have deleted and re-entered her display name. Her profile displays correctly. It is only her name in my tree-specfic drop-down search that doesn't display.

Attached photo shows the problem. She's "Golda" at the top of the list.

6 comments

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  Kenneth Paul Norkin January 09, 2023 15:43

  I mis-described the serch box. It's the "Search People" box to the left of my own name at the top right of the navigation bar on every page, not just tree view.

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  Job Waterreus January 09, 2023 21:08

  Could it be a multi-language problem? (profile is private so I cannot see the fields)

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  Kenneth Paul Norkin January 09, 2023 21:15

  Thanks for reply. I did not know profile was private.  Maybe you mean my profile. But the problem has gone away! After being there for several days -- I really don't know how long -- it went away soon after I posted here.  Now I see my grandmother's surname when I type her name in the "Search People" box.

  It came back after I did some more editing in my grandmother's profile and family.

  Can't explain.

• 0
  
  Job Waterreus January 09, 2023 21:28

  Please try to make deceased profiles that you manage public (if they do not contain data that should stay private)

  You can check if you have private profiles that could be made public with these steps:

  - Click on your name at the top of the screen and choose view profile

  - Scroll down to immediate family

  - View all

  - On the top of the screen choose the list Managed by me

  - Choose from the filters on the left: Non-users,Deceased,Any Gender,Private and leave the others on the default

  - Scroll down and update the list

  That will show you all deceased private profiles that you manage.

  You can make then public from this screen (please check they do not contain info that should stay private).

• 0
  
  Kenneth Paul Norkin January 09, 2023 21:46

  Thank you.

  I have gone through the whole list. There were only a few private profiles that should have been public. Changed them.

  Ken

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  Job Waterreus January 09, 2023 21:48

  thanks