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I added myself as a sibling and have been trying to merge profile but not happening.

Laurie Allison Tossava

January 17, 2023 13:29

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2 comments

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  Job Waterreus January 17, 2023 18:02

  It seems the gender on the profiles is different, you could try to make them equal and try again. If it does not work contact Geni about it (see https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-)

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  Geni Support Team January 18, 2023 00:33

  Hi Laurie, it looks like you have a duplicate account. Please follow the instructions in our FAQ to merge your accounts https://help.geni.com/hc/en-us/articles/229705587-How-can-I-merge-my-own-profiles-

  If you need additional assistance merging your accounts, please email us at subscriptions@geni.com .