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Can't log in - Too Many Cards and wrong name

Richard Robie Leighton

January 24, 2023 18:58

Answered

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Too Many Cards - wrong name 

 

Not Richard Robie Leighton

 

Richard McGraw Leighton.

Haven't  been able to get in since last Friday - Contacting help on this site SUCKS - about to quit before I get started

Did upload gedcom file

Need to Talk to someone

1 comment

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  Geni Support Team January 26, 2023 22:05

  Hi Richard. Unfortunately, our records show you have closed your account. From your description, it sounds like you accidentally merged yourself in with an ancestor when you imported your GEDCOM. 

  For future reference, users may email us at subscriptions@geni.com for help logging into their accounts.