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The Exported PDF has a very low resolution - Names Getting Blurred

Devadathan K. Santharam

January 29, 2023 17:47

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The Export to PDF Option has a very Low Resolution.
This is an amazing site with so many features and this export feature is one of its highlights. So, kindly fix this issue. Thanks!

5 comments

• 0
  
  Geni Support Team February 02, 2023 23:18

  Hi Devadathan, we are unable to recreate this issue. If you are still experiencing it, can you please let us know what print tree options you are using in your export?

• 0
  
  Job Waterreus February 03, 2023 00:00

  If needed I can probably reproduce it (I could a few days ago when this was posted).

• 0
  
  Geni Support Team February 04, 2023 00:50

  Hi Job, are you still able to reproduce this?

• 1
  
  Job Waterreus February 04, 2023 07:15

  Yes,

  Using the print icon in tree view for this tree

  

  Using Basic, A4 format, no other changes

  give this result

   

  

  The dates are hardly readable

  URL: https://www.geni.com/family-tree/index/6000000186608787948

• 0
  
  Devadathan K. Santharam February 09, 2023 08:15

  Thank you for the quick response Team! and thank you for pitching in Job.

  Today when I tried to export (using the print icon) the quality is better than before but its still blurry.