I had a family tree for one side of the family on my account, my mother had the other side of the family on her account. Somehow they have all been merged and now everything's F'd up, this is the first time I've even signed on for probably 5 years, because all my work was apparently for not, you can't reach anyone at Geni unless you pay for the account, which why would I pay for what this site did to all my research and work. Futhermore, my Mother has now passed and we no longer have access to her side of the tree
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Job Waterreus You should report your mother as deceased, see https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased- so you can manage her account when Geni staff has processed the report (it can take a few days)
Geni tries to build one big Geni World Tree so you should not try to have separate trees on Geni. If there are any wrong merges ask for assistance in ATTENTION Curators, please assist
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Phạm Quốc Huy Ai đó trong cây phả hệ của tôi đã xây dựng hồ sơ Quang Phạm Ngọc không đúng cách và trùng lặp với hồ sơ Phạm Ngọc Quang đã được lập đúng cách. Hãy giúp tôi gỡ hồ sơ (Quang Phạm Ngọc) này ra khỏi cây phả hệ. Cảm ơn!
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Job Waterreus Please see the answer post above your post.
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