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Changing and entry

Margarida Bianchi

March 28, 2023 15:13

Completed

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Hi for over a week , been having problems entering and changing dates on this family , allways getting an error  message , but tried a few others and seems to work fine…. It’s the branch with 

https://www.geni.com/people/Joana-Rego-Sra/6000000179059755821

and her family ..any idea s what up 

6 comments

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  Geni Support Team March 29, 2023 20:25

  Hi Margarida, what is the error message you receive? Can you provide a screenshot?

• 0
  
  Job Waterreus March 29, 2023 21:32

  I noticed I got the an unexpected error occurred when I try to edit https://www.geni.com/people/Joana-De-Medeiros-do-Rego/6000000179488844823 (in tree view trying to edit the profile the screen freezes)

• 0
  
  Geni Support Team March 29, 2023 22:11

  Thanks, Job! That was helpful. We're looking into it.

• 0
  
  Margarida Bianchi March 29, 2023 23:03

  

• 0
  
  Geni Support Team March 30, 2023 20:25

  Hi Margarida, we pushed a fix. Can you please try again?

   

• 0
  
  Margarida Bianchi March 31, 2023 14:08

  Thank you so much , works perfectly now and was able to add dates and change the wrong dates , 

  much appreciated for all the help 

  have an awesome weekend, 

  Margaret