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Cannot delete my own Geni accounts. Geni always takes me to the subscription page. Do I really have to subscribe to delete my account???

Kenneth Brian Burk

May 05, 2023 19:33

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  Geni Support Team May 05, 2023 20:27

  Hi Kenneth. No, you do not need to subscribe to delete your own account. Simply go to the close account page in your account settings here: https://www.geni.com/account_settings/close_account

  See our FAQ: https://help.geni.com/hc/en-us/articles/229704227-How-do-I-close-my-account-