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Trying to Share my Tree

Bruce (Bucky) Berger

January 17, 2021 01:19

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when I send the link provided for sharing my tree it opens on a blank screen. Do I need to send a relative my log in info to check the family tree?

2 comments

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  Geni Support Team January 20, 2021 01:02

  Hi Bruce, the "Share tree link" is still using the Flash version of the tree. If the person you are sending the link to is using a browser that no longer supports Flash, they will not be able to see it. We are working on getting the share tree link working with the HTML version of the tree. 

  Until then, you may also choose to invite your relatives to join the tree so they can view and help add to it. You can simply enter their email address to their profile to send an invite.

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  Geni Support Team February 11, 2021 23:56

  Hi Bruce, the "Share tree link" should be working now.