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Linking FTDNA

David Cutler

March 07, 2021 08:35

Completed

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I cannot connrect my FTDNA to Geni, tried everything and looked at every thread.

Do I need to be a paid member? 

Any help would be appreciated

Thanks in advance

4 comments

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  Job Waterreus March 07, 2021 10:30

  You may want to look at https://help.geni.com/hc/en-us/articles/115002543133-How-do-I-transfer-my-MyHeritage-DNA-results-to-Geni- , https://help.geni.com/hc/en-us/sections/206536207-DNA and https://learn.familytreedna.com/imports/transfer-autosomal-ancestry/family-tree-dna-family-finder-transfer-program/

   

• 0
  
  Sandra Petraitytė March 09, 2021 17:56

  It doesnt work for anyone

• 0
  
  Geni Support Team March 09, 2021 19:52

  Hi all, we are aware of the issue connecting to FamilyTreeDNA and have reached out to them several times regarding the problem. We'll let you know once we have an update.

  We're very sorry for the inconvenience and appreciate your patience while we work on getting this fixed.

• 0
  
  Geni Support Team October 01, 2021 23:21

  Hi everyone, 

  We are pleased to announce that the integration between FamilyTreeDNA and Geni has been restored.
  
  

  We thank you for your patience and apologize for the delay in getting this feature restored. If you don't yet have your FTDNA kit linked to Geni, you may do so now by following the instructions at https://help.geni.com/hc/en-us/articles/229707687-How-do-I-link-Family-Tree-DNA-test-results-to-my-profile-
  
  If you've already linked your DNA kit to Geni and wish to update your results, you must first disconnect Geni from FTDNA and then you can reconnect your accounts. Instructions for updating your DNA results are at https://help.geni.com/hc/en-us/articles/115005316387-How-do-I-update-my-Family-Tree-DNA-test-results-on-my-profile-
  
  If you encounter any difficulties please post to the discussion at https://www.geni.com/discussions/157595 and we will be happy to assist you.