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Cannot invite my parents to Geni

Irina Tkach

April 09, 2021 00:02

Answered

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I setup my parents profile with their e-mail addresses, but "invite" button does not appear

4 comments

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  Geni Support Team April 09, 2021 22:41

  Hi Irina, it appears you have already sent the invite to your parents. When they receive the email, they can click on the link provided to join the tree.

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  Irina Tkach April 11, 2021 12:22

  I am not sure if this is a bug or I was not using it correctly, but I never sent an invite to my parents, because I did not see and "Invite" button.  I also confirmed with them they ever received an invitation. If your system showing that invitation was sent, is it any way for me to repeat it and send another invite?

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  John Louis Akard III May 07, 2021 10:28

  I want to tell a site manager on My Heritage, how to join GENi. Since I'm already a member, I get information for GENi Pro but I can't locate how to join GENi. They are not related, or at least, they are not listed on either My Heritage or GENi as related, yet.Every time I Google GENi to try to find a place for this other site manager to join us, It assumes I just want to log on to my site.

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  Geni Support Team May 07, 2021 21:20

  Hi John, you can ask the site manager to start an account at www.geni.com . Once they have created an account, you can send them a Family Group request, so they can see your tree. 

  Alternatively, you can use the Create a Branch feature (https://www.geni.com/family-tree/create_branch) to start a separate tree for the site manager and enter their email address to the profile to send them an invitation to claim it.