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Geni will no longer find my matches, not even myself

I've been on Geni for a while, at least a year or more.  I was able to search for people, etc., and was successful at searching.  I tried out the Geni Pro as a trial, and as it seemed to just send my searches to My Heritage, where I already have an account and dna test results.  I decided that Geni was better as a separate search engine, so I canceled the trial membership.  Now, the Geni search doesn't find anyone, not even myself, when I enter a name.  It simply sends me back to My Heritage, so I have actually lost a search engine since trying out the trial membership.  Also, I paid to have the sites connected (My Heritage, Geni, and Family Tree DNA), and Family Tree DNA was already working with my My Heritage account before I paid for the extra connection.  Clearly, something is wrong.  Please let me know what I need to do.  Thank you.

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