I thought I still had my PRO membership in GENi but was informed I need to upgrade. Your confusing forms did not permit me do it , stating that I "have too many credit cards," whatever that means. I must have wasted several hours on this with the same response. I tried a different approach but needed a password which I had long forgotten. My efforts to change the password was not successful either. Frankly I am tired of this. I could not even find an email which I could send to your company. I am quite upset about it. I need a responsive GENi representative to contact me by e-mail and straighten this up. I am 93 years old and resent such treatment
Mila Rechcigl, svu.one@gmail.com
