Bug: “too many credit cards”

Ineta Šterna

July 02, 2023 20:05

Completed

Hi,

During upgrade to Geni Plus I am getting error message "too many credit cards" and can't complete payment, however I have no cards added in my Profile under Payments section.

Paypal option is not working as well - after ticking Paypal checkbox dialog box closes with no further paypal options.

Regards,

Ineta

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2 comments

0

Geni Support Team July 05, 2023 19:00

Hi Ineta, we apologize for the troubles. We have reset the card counter on your account. Can you please try again?

We are currently investigating the issue with PayPal and will let you know once we have an update.

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Geni Support Team July 05, 2023 19:27

The PayPal issue has been fixed.

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