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Too many credit cards

Tamás József HARKAI

July 02, 2023 20:09

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I deleted my previous credit card, but I couldn't pay my upgrade with my new credit card, because I got this error message:
"Unable to add credit card due to the following error: Too many credit cards."

1 comment

• 0
  
  Geni Support Team July 05, 2023 19:10

  Hi Tamás, we have reset the credit card counter on your account. Can you please try again?

  If you continue to experience issues upgrading, please email us at subscriptions@geni.com .