Access
I signed up for pro but when I try to access for example contact a poster it sends me to sign up page. When I click on help it also sends me to sign up page. I am logged in and have paid but can’t use features. Help !
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Geni Support Team Hi John, is it possible you have accidentally created a duplicate account under a different email address? Please email us at subscriptions@geni.com and we can help you regain access to your Pro account.
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