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updating with date of death (when the profile's manager is the one that died)

Miriam Saavedra Ramos

October 19, 2023 18:52

Answered

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I created our family tree 10 years ago so I was the manager of everyone's profiles. 3.5 years ago my uncle removed me as the manager of his profile and made himself the manager. He died this summer so I'd like to update his profile to reflect that. Is there anything I can do? I don't have a paid account that allows me to send a support ticket to Geni.

3 comments

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  Geni Support Team October 19, 2023 20:47

  Hi Miriam, we're sorry to hear about your uncle's passing. You can report his profile as Deceased by clicking the "Actions" button on his profile page and select "Report." Choose "Deceased" from the dropdown, leave a comment, and submit.

  Please see our FAQ for more details: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-

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  Miriam Saavedra Ramos October 19, 2023 21:25

  I just did reported it. Thank you for your help!

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  Frank Bax October 26, 2023 20:59

  If under "Actions" you see "Manager Options"; you can add yourself as a manager.