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tree problems

Judith Patricia Martin

January 31, 2024 19:50

Completed

When I acces my tree the page is blank

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5 comments

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Geni Support Team January 31, 2024 21:31

Hi Judith, we fixed the issue with the tree this morning. Can you please try again?

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Judith Patricia Martin February 01, 2024 17:31

It worked yesterday but now it's blank again.

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Geni Support Team February 01, 2024 17:36

Hi Judith, can you please let us know what browser and what type of device you are using?

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Ronald Tulimieri February 16, 2024 20:24

I have the same issue. If it's not fixed soon I am done with Geni after 10 plu years

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Geni Support Team February 16, 2024 22:09

Hi Ronald, the initial problem for this thread was already fixed. Your issue may be different. Can you please provide more details about what you are experiencing? Do you get an error message?

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