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where did my ancestors go?

Jeffrey LeRoy Gardiner

January 06, 2016 04:22

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Last Month my tree had over 2000 ancestors dating back into the 12th century.  Now my tree has 36 only to my grandfather.  Where did they go?

3 comments

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  Jeff, Geni Curator January 06, 2016 14:47

  Jeffrey, can you point to the profile that seems disconnected and I can review the revision history to see what happened.  Currently, I don't see the lack of ancestry on either of your grandfather's profiles, nor any history that indicates they were disconnected from the larger tree.

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  Bjørn P. Brox January 06, 2016 14:59

  I checked the tree as well, and if someone have cut a connection it is probably because there are way too many of long deceased profiles was deliberately has made private and probably blocking someones line. The easy solution for some is probably to cut them loose and replace them by public profiles.
  
  You have as far as I can also see added only 50 profiles your self and that make me also suspect that you might have another account with better connections. Log out and try logging in with another email you might have used.

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  Bjørn P. Brox January 06, 2016 15:00

  BTW: Where did you read the number 36?