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Hundreds of names have disappeared from my family tree?

Arthur Lee Watts

February 13, 2016 20:31

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What is happening?

3 comments

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  Jeff, Geni Curator February 13, 2016 20:45

  Could you point to the area where they disappeared? We can review the revision history. Also, make sure you don't have two accounts - it's often the case that someone will log in with a different email and think their tree is missing. If that's the case, we can merge the two.
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  Arthur Lee Watts February 14, 2016 04:08

  It says at top Arthur Lee Watts's showing 454 names.  Last previous time it said showing 1179? (at least 1100) names.  Why did the count change?  What happened to 600 names?

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  Jeff, Geni Curator February 14, 2016 13:00

  Geni will periodically update the statistic, so it may have been in the process of recounting.  Currently, it says there are 1,063 in your family tree and have 100,000+ blood relatives.  Since Geni is a shared tree, sometimes we get situations where a branch is disconnected, but this is usually due to that branch being incorrectly connected.  For example, we just disconnected 5 children from a MayFlower passenger - so sorry for those descendants, but it wasn't true.  Sometimes we get inflated numbers due to duplication - tree is connected but hasn't been fully merged.  Something like that could easily account for a 100 count change in the tree.  If you know of a particular branch that use to be connected, but now is not, I can certainly investigate it being disconnected or profiles deleted, but I can't help when we're just looking at Geni's statistics.