It started with just adding an extra ethnicity that was just "" so i edited it and rewrote the original ethnicity and made sure there were no spaces. When i save my changes it doesnt remove what i removed and only adds more. I dont know what's going on it keeps adding slashes and commas and square brackets. ex.my great grandmothers ethnicities are currently "["[\"German\"]", "[\"German\", \"[\\\"[\\\\\\\"german\\\\\\\"]\\\", \\\"[\\\\\\\"german\\\\\\\", \\\\\\\"\\\\\\\"]\\\"]\"]"]". I mean one of the slices of pie is literally "\\\"\\\"]\"]"]". pls help
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4 comments
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Job Waterreus It may help to give a link to her profile
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Geni Support Team Hi Caden, are you still experiencing this issue? We tried this on your great grandmother's profile and we were able to edit her ethnicity to say "German" without any issues.
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Caden George Hopkins Thanks support team, you fixed my great grandmother's ethnicity but I cant seem to do it myself to my great grandfather who should be gypsie. Can you fix it and tell me how you did it so I can do it myself in the future if I have to?
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Geni Support Team Done! But we didn't do anything special. To update the profile, you can click "Edit profile" on the profile page and select "Personal." We deleted all the extra slashes and commas and then typed in the entry.
Not sure why you were getting those additional characters.
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