1

photo was rotated,can not be put to original position

KKG Nair

July 11, 2011 19:32

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when an album was opened a photo was clicked,I clicked the rotate option,...the phpto was rotated 180degrees......... I want the the original position

5 comments

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  Mona Cenatiempo February 09, 2013 02:00

  Please tell me how to correct the photos for viewing. The 'Knowledge base' is not very helpful in addressing this issue.

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  Jeff, Geni Curator February 09, 2013 03:52

  The rotation will rotate the picture 90 degrees each time you click it.  So just keep rotating until you're back to the original position.

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  Mona Cenatiempo February 09, 2013 17:16

  Jeff, thank you for a very quick response to my problem. However, to clarify my problem, I have tried rotating all six of my uploaded photo's, and they look fine until I go back the the Tree. There they are in the same position as before. And I did click the stop rotation button, and the return to the person's place. Then I went to the Tree. Any more idea's for me to try?

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  Jeff, Geni Curator February 09, 2013 18:35

  Pictures in the tree are cached, so if the picture is properly rotated when you go to the picture, then perhaps a good refresh of the tree is needed.  Set that person as the focus of the tree and do a shift+refresh on the browser.

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  William Alan Young April 20, 2013 23:51

  I tried to rotate the photo but it did not.  All I got was a stay on this page or leave this page.

  Also when I'm working on a person and leave to work on another it takes me back to myself. Don't like this at all. Think I made a mistake joining this research site.