trying to go to Geni Pro, but the paypal symbol never shows up so I can't upgrade
8 comments
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Bart van der Meijden Hi! I also cannot upgrade to Geni Pro with using PayPal! They Paypal symbol don't show up. Anybody who can help??
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Permanently deleted user We have checked our subscription page and the paypal option is still available. Please advise if you were still unable to upgrade.
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Nancy Elizabeth Schumacher Hi! I also cannot upgrade to Geni Pro with using PayPal or an yother payment methods..Nothing shows up at all. Anybody who can help??
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Nancy Elizabeth Schumacher I also can not upgrade to anything there isn't a pyment area. Also there is no way to contact any one from GENI... Why?
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Nancy Elizabeth Schumacher You know, when I signed up and started my family tree there was no mention to a limit to how many could be on a tree. Is it my fault that we have a large family or that I found so many ancesters to add to my tree? No where sis it say that I would have to pay for the right to add more to my tree. So niow I guess I have to and can not becasue your website is a mess and does have a screen to pay for the upgrade that I don't think I should have to pay for in the first pplace.
Will someone please get back to me
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Nancy Elizabeth Schumacher Do you realize the time it took to gather all of my iinformation and then to scan documents and pictures and tag them, It took a frekin long ass time. and now you want money???? I'll pay the money of I have to not that I should have to since you never said that when I started my family treee that I would be a limit. or that I would have to pay. Is there a customer phone number that I can contact somone? Anyone. Do you even have employees? Hello? anyone out there?
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Nancy Elizabeth Schumacher I cant even submit a ticket to get the help I need... Hellooooo.... are you there?
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Nancy Elizabeth Schumacher trying to go to Geni Pro, but the paypal symbol never shows up so I can't upgrade