How can I cancel my free trial?

I have been trying to cancel my free trial before the trial period ran out. I can log in but can't access my account. I think this is intentional on Geni's part and I WILL NOT PAY ANY CHARGES TO MY CREDIT CARD. THIS BORDERS ON FRAUDULENT ACTIVITY! THERE SEEMS TO BE NO WAY TO EMAIL GENI ABOUT THIS, BUT I WILL GET A PHYSICAL ADDRESS AND NAMES OF PRESIDENT AND/OR CEO. I SIGNED UP ON SEPT. 11 AND IT IS NOW SEPT. 19 AND I HAVE BEEN TRYING TO CANCEL FOR FOUR DAYS!

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