I have forgotten my password and unable to log onto my profile as my e-mail address has changed as well.
Please help?
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Votes
2 comments
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Jeff, Geni Curator I'm not sure what can be done in that situation. You could try help@geni.com, but I'm not sure how they would verify that you are who you say you are.
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Permanently deleted user What we can do is removed your old email address from your profile. In order to reactivate the profile a member from your family tree will have to invite you back.
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