Dear Sir, Why is my tree disappeared? I had a full length of my tree that I had develop over the years and now i don't see much of my tree? You better explain why? It has been on you Geni.com for years of what I have created and where is it now? Brad Sydnor
Date
Votes
5 comments
-
Carmen Bolanos My tree has completely disappeared. why?
-
Susan Gordon mine disappeared too, and it was so much work -- i can't believe this. -- where has it gone and to do get it back, more importantly!!!
-
Permanently deleted user - Please make sure you are running the latest version of Flash. To do so, please visit: http://get.adobe.com/flashplayer/
- If you are not seeing the information (names, etc.) the nodes/boxes, please try clearing your cache
- If the tree is blank, please hold down the Shift key on your keyboard and refresh the page to reload the tree
- You might need to try another browser (Firefox, Safari, Chrome, Internet Explorer)
- If you are receiving an error message, please send a ticket for assistance*
*Note: The ability to submit tickets is a Geni Plus and Pro only feature. If you are a basic user, please go to Community Help forums for assistance. -
Gabriela Alvarez My tree and most of my profile has dissapeared as well. How come??? Did you guys receive any feedback from Geni??? When I log in I'm invited to add my parents to a new tree!!!!
-
sheila Mia My tree has disappeared too. Years of work!!!! Not fair!!!
Post is closed for comments.