What happens if I add relatives during the trial period and exceed the 100 limit and then cancel the trial for pro or plus? Do my additional relatives get deleted? Does Geni choose to delete them based on revision date?
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2 comments
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Daniel Geoffrey Burt I'd really like to know this too. and why are Geni hiding this information from us, they should be upfront with their customers.
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Geni Support Team Any relatives added during the trial period will remain in your tree if you choose to cancel the trial. Once the subscription is cancelled you will no longer have access to the features of the Plus or Pro subscription that was chosen. So if you go back to being a Basic free member you will still have all the profiles you added, but would not be able to add any more since adding more than 100 profiles is a feature currently available for Plus and Pro members only.
For more information about our subscriptions please see our F.A.Q. section: http://help.geni.com/forums/382722-premium-subscriptions
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