I added a profile of a relative, but this profile lost the email address and password!
How is possible for me to manage this profile to change the email address?
Thanks in advance
Nicu Marinescu
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Geni Support Team Hello Nicu:
If your relative has already joined Geni, you would not be able to change the email address. If your relative does not remember the email address that they used, you may want to check their profile. Their email address may show on their profile on the right side under "Contact", if it shows please let your relative know the email address they used and they can Reset their password. If your relative no longer has access to the email address to receive a password reset email, then have your relative send an email address to subscriptions@geni.com including the old email address and new email address for further assistance.
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