4

Upgrade Payment

Jeffrey A Cooper

January 14, 2012 15:02

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I would like to upgrade my account but will I have to pay for the year immediately or will the payments be made in installments per month? I would rather pay in installments.

5 comments

• 0
  
  Iain Wilson March 06, 2012 17:56

  If I can pay monthly I will willingly upgrade now

• 0
  
  C Valderrama April 08, 2012 04:38

  I would like a monthly option please!!!!!

• 0
  
  Geni Support Team April 10, 2012 18:59

  Hello Jeffrey:

  Please note that you will be billed all at once at the time you upgrade. 

• 0
  
  Claudia Bell February 05, 2013 21:26

  I just tried to upgrade to both Plus & Pro. And was declined? Now I find out that you get billed all at once but it does state what it would be monthly. Very deceiving. I would prefer monthly like it states. If you only due yearly then they should not put what it be for monthly payments. Just saying.

• 0
  
  Geni Support Team February 06, 2013 22:38

  Hello Claudia:

  I will send you message in regards to the reason for the decline. 

  For further information in regards to subscriptions, please see the following link from our F.A.Q. section:

  http://help.geni.com/forums/382722-Premium-Subscriptions

  Thank you.