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I have a premier plus acct and you keep putting me at basic . My acct goes on into another year or two,

Nancy Evelyn Sohl Potts

July 30, 2012 23:50

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Can you get this straight?    NOT BASIC< , but PLUS.

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  Geni Support Team August 23, 2012 20:19

  Hello Nancy:

  Your Plus subscription started on Aug. 1 and then you upgraded to Pro on Aug. 5. Please submit a ticket if you are needing further assistance with your Geni account.