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How do I cancel my membership?

John Eshelman

August 16, 2012 19:44

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I want to cancel!!!

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  Geni Support Team August 22, 2012 21:44

  Hello John:

  I have cancelled your trial subscription per your request. Please know that we have a F.A.Q. section of how to cancel your subscription and how you are able to contact us about your subscription.

  From our F.A.Q. (http://help.geni.com/entries/21135687-how-do-i-contact-geni-about-my-subscription):

  If you have a question regarding Geni's premium subscriptions, please email subscriptions@geni.com . 

  If you have questions about canceling your subscription, please read the following FAQ's first:

  • How do I cancel my free trial?
  • How do I cancel my premium subscription?
  • How do I cancel automatic renewals?

  Note: Geni does not offer telephone support. You must send an email to receive assistance regarding your subscription.

  http://help.geni.com/forums/382722-premium-subscriptions