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email changed

Anne Norris

September 12, 2012 18:42

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My email changed and I stopped receiving alerts and notes from this website.  How do I get back in?

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  Geni Support Team September 12, 2012 19:46

  Hello Anne:

  Although your email address changed, your Geni account login information remains the same unless you have updated it. If you recall your Geni login information then please login and then go to the following link for instructions on updating your email address:

  http://help.geni.com/entries/432044-how-do-i-update-the-email-address-on-my-geni-account

  If you do not remember your Geni login information and since you have changed your email address, please see the following link for instructions so we may assist you:

  http://help.geni.com/entries/515502-how-do-i-update-the-email-address-on-my-geni-account-if-i-no-longer-have-access-to-that-email-addres