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unwanted duplicate account

sherod goss

June 24, 2013 15:02

None

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I can no longer find my true account

6 comments

• 0
  
  Jeff, Geni Curator June 24, 2013 19:16

  I only see one Sherod Goss account, created 4/17/13.
  

• 0
  
  sherod goss June 24, 2013 19:23

  Would you check under Dennis Goss

   

   

• 0
  
  Jeff, Geni Curator June 24, 2013 19:27

  Yes, there is a Dennis Gross, Plus member last online April 19, 2013.  I'll send a private message to that account so that you'll receive an email.  That email address will be the account login.

• 0
  
  sherod goss June 27, 2013 17:21

  the email address (sherod.goss@wilmingtonnc.gov) is no longer active. could you send

   that logon info to (sherod.goss113@gmail.com)

   

   

• 0
  
  Jeff, Geni Curator June 27, 2013 17:31

  Sherod, the email address does not need to be active for you to log into Geni using it.  You only need to remember the password you used on April 19th.  Use the old email address to log into Geni, then change your email address.  http://help.geni.com/entries/432044-How-do-I-update-the-email-address-on-my-Geni-account-

• 0
  
  Jeff, Geni Curator July 06, 2013 11:53

  If you can't remember the password, then I suggest emailing subscriptions@geni.com as curators don't have the ability to update your email.