I need to know how I get a refund of a two year premium charge for an account that I was not aware was setup for automatic renewal. I do not want to renew this premium account I just want the free account.
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2 comments
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John Gane I believe this to be quite a scam. the only thing to do is report it.
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Jeff, Geni Curator From the FAQ: http://help.geni.com/entries/21135687-how-do-i-contact-geni-about-my-subscription
If you have a question regarding Geni's premium subscriptions, please email subscriptions@geni.com .
If you have questions about canceling your subscription, please read the following FAQ's first:
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