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Why won't Genie delete my old email address & use new one

Carol Monk

September 29, 2013 17:25

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Still getting updates to old email address & nothing to new one

4 comments

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  Bjørn P. Brox September 29, 2013 18:56

  Have you set the new one as primary?
  There should be an option to verify the new email as well.

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  Carol Monk September 30, 2013 18:30

  As far as I know - it is very confusing.  1 page shows old email address, 1 page shows new email address but they're not being tied up & u don't seem to be able to contact genie unless your premier, which i'm not.  This comment came on old email address - nothing comes under new email address. 

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  Bjørn P. Brox September 30, 2013 20:47

  What pages?

  Never mind, - there is only one page where you see all your registered emails, which is primary etc, - you find the account setting in the menu that pops up when clicking your own name in the upper right corner of a Geni window.

  • How do I update the email address on my Geni account?
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  Carol Monk October 01, 2013 17:32

  Thanks all sorted now - as u can tell technical is not my middle name - thanks for assistance