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I lost my three..HELP PLS!!!!

ARMANDO QUILIS GOMAR

December 22, 2012 23:26

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I lost my email that I I created the three, and now I can´t go i WHAT CAN I DO PLS????
Armando Quilis
aquilis07@gmail.com New e-mail)

2 comments

• 0
  
  Lo December 22, 2012 23:38

  If you mean you no longer have access to that e-mail, but you remember what it was and know the password you used for Geni, then there is no problem.   Log on to Geni by entereing the e-mail you used (Geni does not check to see if it is an active e-mail or etc - just that what you type in that field matches what is in the e-mail field on the Profile) in the E-Mail Field and the Password in the Password Field.  The go into your Account Settings [Click on your name in upper right to get Drop-Down menu], and then to E-Mail &  Password  - then choose "Add email"  - once you have added your current email, you can switch it to primary / delete the other email.   

  http://help.geni.com/entries/432044-how-do-i-update-the-email-address-on-my-geni-account

• 0
  
  Geni Support Team December 31, 2012 21:02

  Please also see the following link if you do not recall your password & no longer have access to your original email address you used on Geni:

  http://help.geni.com/entries/515502-how-do-i-update-the-email-address-on-my-geni-account-if-i-no-longer-have-access-to-that-email-addres

  Thank you.