1

Why can't I open edit tab from tree profiles?

Rachelle Fenton

April 02, 2013 07:00

None

Follow

  Edit tab keeps loading and doesn't open.  Other tabs seem to be working.  Do basic members now have selective ability?

2 comments

• 0
  
  Bjørn P. Brox April 02, 2013 07:53

  Sounds more like a problem on your PC.
  Check if you have the latest version of Adobe Flash

• 1
  
  Rachelle Fenton April 03, 2013 02:19

  Bjorn, thanks for the timely advice but the latest Flash Player [11] didn't help.  The Flash Player tester said the new update was working.  I logged out and logged back in and I still have the same problems that I posted.  I cleaned the temp files, unwanted cookies, and some of the Geni history files.  I use IE9, and Vista software.  This almost seems like a software problem on my profile since some things work and others don't.  I messaged my Pro relative to see if they can get some advice.  I have spent a few hours messing with this to no avail!  Thanks for trying to help.....Rachelle