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I think my site has been compromised.

Gloria Levenstein Mazin

October 09, 2014 14:50

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I think my site has been compromised.  Please respond.  This is ridiculous that we cannot contact anyone either by e-mail or phone and just to find this site is cumbersome.

4 comments

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  Eldon Clark (Geni volunteer curator) October 20, 2014 14:23

  Gloria, please be more specific What is wrong with your tree. Also, at the bottom of every page there are links including Help. A lot of help is not available to Basic users but there is a lot of info at these links.

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  Gloria Levenstein Mazin November 09, 2014 18:56

  Someone wrote to me who is not on my tree.  She asked me if I want a copy of a marriage certificate of one of my deceased relatives.  How was she able to do that and would she need my e-mail address?

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  Eldon Clark (Geni volunteer curator) November 13, 2014 06:25

  Any Geni user can contact any other Geni user through the message system. You don't need an e-mail address. The offer to help is one of the great things about interacting on Geni.

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  Emily Doolin Aulicino February 10, 2020 20:20

  My site has been hacked.  I signed in and the name is F Williams and not mine:  Emily Doolin Aulicino.

  Please email me at: aulicino@hevanet.com and do not use the Geni site as I do not know if I would even get the msg.  Obviously several people are having the same issue. I just changed the F Williams to my name, but I can't find my messages now.

   

  Edited by Emily Doolin Aulicino February 10, 2020 20:28