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Can't remove myself from a family tree

Lauris Olups

May 07, 2015 05:58

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I've sent an email to misconduct@geni.com (as advised in the help section) two weeks ago, but get no reply. Is this the correct way to do it?

4 comments

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  Jeff, Geni Curator May 07, 2015 21:01

  Lauris, misconduct@geni.com is for reporting photographs containing nudity, or obscene, lewd, excessively violent, harassing, sexually explicit, otherwise objectionable subject matter on the site.  It's not for technical support.  What is it that you're trying to do or need help with?  If you're incorrectly placed in the tree, I can move you.  If you just want to be disconnected from a legit location, why not just close your account?  I can disconnect you, but it seems like an odd request.  If you're seeking additional privacy, you can make those changes here: https://www.geni.com/account_settings/profile_privacy and by unchecking "Let the public search for me (profile privacy settings apply)" under: https://www.geni.com/account_settings/permissions

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  Lauris Olups May 08, 2015 09:50

  Oh, I used that e-mail because it was mentioned here: http://help.geni.com/entries/21680489-I-found-a-listing-under-my-name-and-I-would-like-it-to-be-removed

   

  The reason why I want myself removed is that I was added to that tree by mistake, I have actually no relation to those people. But I don't want to completely close my account, because I might use it in the future.

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  Jeff, Geni Curator May 08, 2015 13:10

  Lauris, no problem - I've disconnected you from that incorrect family.  I did notice another Lauris Olups account on Geni - father Arvīds.  Is that you?  I could merge the accounts if so.

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  Lauris Olups May 11, 2015 08:55

  Thanks. Indeed, that's me, connect me please!