I am a free member. Today I investigated the cost of upgrading to a premium account. I opened the widow as I saw the charge was 4 euro a month. On opening I discovered I would have to subscribe for two years in full a cost of 96 euro...nope not for me...so I closed the window and didn't proceed. Less than 5 minutes later I received a phone call from a USA based number +1 (718) 473-3922. I answered my phone. A woman with a Russian/East European accent spoke and said she was working for Geni and said they had seen I was checking out subscription costs....and wanted to make me a better offer on the phone....I politely declined, and hung up. I do not recall listing my phone number on the site when I registered and looking at my profile I cant see my phone number on it? Was this woman a Geni employee? If she was can I ask Geni not to call me again and to delete my phone number from their database? And may I suggest that to avoid suspicions from registered members refrain from employing staff with Russian accents....and please get a "Contact Us" page up. I have probably wated my time here.....grrrr
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2 comments
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Jeff, Geni Curator Perhaps it was MyHeritage? Might want to check to see if you have your phone number there. Depending on what you were looking at - it might have been part of the parent company's service.
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Geni Support Team Hi Donal,
The call you received was from our parent company MyHeritage regarding your MyHeritage account. Geni and MyHeritage remain separate websites (http://help.geni.com/forums/21545466-Geni-has-joined-the-MyHeritage-Family), Geni does not make outbound calls. The MyHeritage Data subscription is the only subscription that works on both MyHeritage and Geni as it provides full access to the Record Matches and Smart Matches™ on Geni (http://help.geni.com/forums/21882243-Record-Matches-Smart-Matches-). If you have further inquiries regarding MyHeritage, please refer to MyHeritage's Support site: http://www.myheritage.com/support
Your request to not be called again has been forwarded to MyHeritage and they will honor your request.
Thank you for using Geni.
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