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Always invalid birthdate

Karen Rundman

October 01, 2015 20:57

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No matter how I enter the date of birth, it comes up invalid. Even using spaces or slashes or writing it out.

8 comments

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  Oton Zagorc October 08, 2015 07:18

  Hard to tell without knowing what you are entering. But first think I would check is that you have the month and the day in the correct order. Americans use mm/dd/yyy whereas the rest of the world use dd/mm/yyyy

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  Terry Jackson (Switzer) October 08, 2015 15:10

  Make sure you enter the full year and not just '58. 

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  Bjørn P. Brox October 08, 2015 15:17

  First: Configure preferred input format in https://www.geni.com/account_settings/localization

  Another advice, but undocumented: Spell the month name, either short form, "10 jan 1956" or full form "12 january 1956" - using your selected language. 

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  Patrick Emerson October 09, 2015 22:02

  I have the same issue. It gives me a format of MM DD YYYY which I use. It recognizes the month and day, but always gives invalid date on the year. This is the same for all dates.
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  Jessi May 08, 2016 05:00

  I have screenshots of all the attempts, and the consistent failures.  If the preferred way were inclusive of browsers, maybe it wouldn't be so bad, but this site seems bent on not allowing imports of data, and I am just going to give up on ever using it.  The frustration associated with the ridiculous amount of time it has taken just to try inputting the six people is not worth anything to me.  If the only way I am able to input the birthdates is to enter people without their birthdates and then go into each profile to add the birthdates, I will not bother.  I've attached the screenshots to this comment.  This is by far the most ridiculous site I have ever tried to use.

  
  
  
  Birthdate FAILURE.jpg
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  Terry Jackson (Switzer) May 08, 2016 11:42

  Jessi, it should be alright if, as Bjorn suggested, you enter the date in full i.e. type the month name not just a number. 2 feb 1925.Hope this helps. 

   

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  Jeff, Geni Curator May 08, 2016 13:31

  I think I see the problem - that's the beta HTML 5 tree.  I expect we can't reproduce it because we're not using that - we're all using the Flash tree.

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  Muammar Ghadafi ISHAK May 08, 2016 14:57

  From the screenshot, seems he is viewing the tree and edit through HTML5 tree link. Are all the reported issues on this dates were using HTML5 interface? Have been hearing a lot of complaints about this problem recently.

  Mine is using the standard flash and have no issues at all. I tried with HTML5 but not able to find the option to edit the profile.