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I have, for days ago and today try to pay my subscription. I just get denied all the time, like I never had been aPRO subscripter. IJust want to go on with my PRO-subscription. HELP!

Marianne Bjurström

June 12, 2016 13:21

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I have try to pay my subcribtion, to not get over the date of loosing my PRO account. I have also fix a PayPal account, so it maybe could be easier to pay. Help me to make a pay and let me keeep my account!    

1 comment

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  Geni Support Team June 13, 2016 18:41

  Hi Marianne,

  Thank you for your interest in continuing your Pro subscription. We received your email at subscriptions@geni.com which I have just replied with information regarding the declined transaction and alternate options.