I have had several issues this afternoon in viewing my tree. So far I have had no problem going straight from profile to profile, but in tree view is where the problems arise. If I get the tree to load, I can not click on the tree above someone to expand their side without getting a notice. This has happened a couple dozen times so far today for about two hours now. Also, I got a message of "technical difficulties" while trying to invite someone to join my tree. I know Geni normally fixes problems soon, but without anyone seeming to mention this until now, I didn't know if you were aware of this issue yet.
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4 comments
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Jonathan (Jack) Martin Vinson I'm getting "technical" difficulties all over the place. If I want to update profiles or make other changes, sometimes it works and sometimes it doesn't. Very frustrating.
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Tamara Ka Geni has opened a new family tree for me. Now I can not see the tree where all my family realy is!
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Lena Minda Vasstrand I have the same problem. I can´t see my tree at all, but I can go from profile to profile.
Can anyone give me some tips????
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Natalie MacLees This seems to be related to some performance problems we have from time to time on our site. We haven't had reports in quite some time of people being unable to use the tree, so they should be fixed. Sorry for any inconvenience.
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