This happens to me about once a month or every 2 months. Suddenly, I get "experiencing a problem" errors everywhere. When this happens, the only thing I can do to fix it is delete all cookies from Geni.com and log in again. I am capable of sending you the cookies during one of these instances if that would help you diagnose this problem.
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5 comments
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Catherine Erin Serafina Liora Spiceland (Pinder) It happened again, and I have the cookies from before and after saved if it would help.
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Catherine Erin Serafina Liora Spiceland (Pinder) It happened again today.
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Catherine Erin Serafina Liora Spiceland (Pinder) This still happens all the time. Three times today. I think I have narrowed the problem down to the cookie named "gsession" for www.geni.com. If I delete it, the site starts working again.
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Catherine Erin Serafina Liora Spiceland (Pinder) For some reason, the cookie's size grows. Right now, it's 'Content' 720 characters long. My saved one from a recent crash has a 'Content' that is more than 3700 characters. Perhaps you guys are appending instead of overwriting somewhere?
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Natalie MacLees Sorry you were having trouble with this. We recently identified a bug that was causing our session cookie to grow and grow. We released a fix for this last week, so this should no longer be an issue.
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