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Bug report - non-PRO can't click on locked MPs they manage in the search engine

David Prins

September 14, 2011 07:10

Completed

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In the search engine, non-PRO can click on profiles where they are a profile manager. Such profiles are marked with a green tick.

This does not work for locked managed (curated) profiles (MPs) where the non-PRO is a profile manager. It should.

3 comments

• 0
  
  David Prins September 22, 2011 01:00

  It appears that this issue arises when the MP is locked rather than when the MP is created in the first place.

• 0
  
  Sylvia del Carmen Bain Rojas October 01, 2011 22:14

  I've had troubles to open and work with collaborators as they can´t see my family's tree as they should, and I can't see theirs either. At least, this has been happening since two months ago.

  And as a matter of fact, I avoid acceeding to merges as I had to remake almost my whole tree due to merges I had not been asked about and resulted in a mess: everybody mixed up in what corresponds to their familiar relationship, people repeated twice or more times, etc.

  I would really appreciate something to be done in order to avoid this kind of troubles.

  Sincerely,

  Sylvia Bain R.

• 0
  
  Natalie MacLees April 11, 2012 20:02

  David - I just tested this and it is working correctly now.

  Sylvia, as you are a Pro user, I suggest that if you are still having troubles with your tree, that you submit a ticket to Customer Service Directly. You can do that here: http://help.geni.com/tickets/new