1

Tree will not release pointer.

David Lea Underwood

October 03, 2011 22:27

Completed

Follow

The cursor seems to lock in place on the tree. Trying to go to a different profile moves the whole tree. Have to start over to get it to release.

3 comments

• 0
  
  Dan Cornett October 05, 2011 18:38

  Try click a button or two; or hold & release the "Ctrl" (or Cmd - for Mac) key as you click ... sometimes the Adobe Flash Player can "miss" the 'release' of a click.

• 0
  
  Jan Jansen February 14, 2012 10:35

  I have the same problem. Chrome is my standard browser. System Mac OS.  I just tried Geni in Safari, and no problem there. Still I want to continue Chrome, so the problem should be solved in that environment.

   

  Jan Jansen, the Netherlands

• 0
  
  Natalie MacLees March 22, 2012 18:52

  I'm sorry you were having trouble with your tree. We were getting reports from a few users about this problem with the tree view a few months ago, but it should be resolved now.