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Can you tell me why i cannot view my tree - or anyone elses for that matter.

Meryl Coetzee

June 09, 2013 17:01

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Please tell me why I cant view my tree - or anyone elses for that matter.

 

2 comments

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  Bjørn P. Brox June 09, 2013 17:33

  Displaying the tree require Adobe Flash. Your tree displays fine, so it is probably something on your computer

  Have you blocked or uninstalled flash?

  Try to reinstall

  

• 0
  
  Geni Support Team June 12, 2013 20:36

  Hello Meryl:

  Please see the following links from our FAQ section:

  http://help.geni.com/entries/469625-How-can-I-see-my-tree-

  http://help.geni.com/entries/21672784-I-can-t-view-the-HTML5-Tree-in-Firefox