Need to be able to open my account. Have not been on for awhile and my password no longer works. I created a new one hoping to be able to get the tree I created back.
Date
Votes
1 comment
-
Jeff, Geni Curator Here is the process on a lost password: http://help.geni.com/entries/466610-Lost-Password
If you're able to log into Geni, but just not able to see your tree, you likely have multiple accounts and are logged into the wrong one (different email address). There are several claimed Sylvia Larson profiles on Geni: one has no tree, one born Smith, one married Paulson.
Post is closed for comments.